Understand the challenges of card payments,
Understand the actors in the payment ecosystem,
Understand the different card payment flows,
Understand the different stages of a card operation.
Customizable teaching scenario by adding modules,
Personalized follow-up through discussions with an educational advisor during the course (on request),
1h30 synchronous training session with one of our experts to anchor knowledge and ask questions,
Multimodal pedagogy including text resources, sound and illustrations.
1. Introduction to the payments ecosystem
2. Actors in card payments
3. Contracts
4. Payment services Regulations
5. Cards - Cardholder Support
6. Card payment flows
7. Acceptance
8. Payment authorizations
9. Clearing and settlement
10. Disputes
11. Fraud management
12. Card payment business model
12 learning modules and 12 multiple-choice quizzes,
Each MCQ must be scored at least 80% to be validated,
A certificate is issued at the end of the course.
If you have any questions, please contact formation@oaklen.eu.
