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Payments have become a strategic function. But a strategic function doesn’t transform itself based on intuition alone. At the intersection of business, digital, retail, finance, and IT, the Head of Payments holds one of the most cross-functional roles in the company. Caught between strategic considerations and day-to-day operational issues, it’s not easy to strike a balance in this role.
This guide is intended to serve as a compass to help Heads of Payments stack the odds in their favor and succeed in their new role. It covers the following topics:
